Bolt South Africa is upgrading its Driver App chat with the option to translate speech to text. Bolt Driver Partners will now have the ability to dictate a chat message instead of typing it, and the Bolt app will transcribe it to text, translate the text to the rider’s preferred language, and send it as a regular chat message to the rider.
Details
Driver-partners can use this by tapping the microphone symbol in the respective chat, permitting Bolt to use the phone’s microphone, selecting their language, dictating the message, checking and editing it as needed, and sending it as a message, which will automatically translate to the rider’s preferred language.
The update will roll out to Android devices first in South Africa
What They’re Saying
Sandra Buyole, Regional PR Manager at Bolt, said: “At Bolt, we know how important it is to have quick and effective communication between driver-partners and riders.
With this upgrade, we enable driver-partners in South Africa to communicate more easily and swiftly with our riders. It’s one of a number of ways we support a high-quality platform through quick and easy communication between driver-partners and riders, including in-app calls, chat messages, and language programmes aimed at helping bridge language barriers.”
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