Botswana has unveiled its transformative Digital Post Office Platform called DigiPost as it seeks to modernize the nation’s financial infrastructure.
Details
The platform was unveiled by BotswanaPost, the local designated postal operator and innovator in financial, logistics, postal, communications, and agency services in the country.
The smart-app-based extension allows for the onboarding of independent individuals and SMMEs to re-sell postal services.
Why This Matters
This is a move to position BotswanaPost as a leader in innovation and fintech, offering customers unprecedented convenience and accessibility. It represents a significant leap forward for the Post and its diverse clientele by providing a comprehensive application for offering postal and diversified services.
Posa’it is free for download on the Play Store for Android users and the Apple store for iPhone users.
By The Numbers
With a commitment to fostering financial and digital inclusion, BotswanaPost aims to reach over 500,000 individuals particularly youth and women within three years with its PosoMoney and DigiPost offerings.
Further, the envisioned Agency Banking service will take advantage of BotswanaPost’s extensive network of over 136 post offices and kiosks, equipped with over 400 biometric Point of Sale (POS) terminals, ensuring swift and secure transactions at the last mile. The Post Officer branch network currently facilitates payments for more than 100,000 Social Service Grant Disbursements on a monthly basis.
Anticipating significant growth, BotswanaPost also forecasts over 194,000 new wallet subscribers by year five for its mobile money solution – PosoMoney, with an impressive 4 million monthly wallet transactions.
What They’re Saying
BotswanaPost Chief Corporate Affairs & Sustainability Officer, Tebogo Lebotse Sebego said, “DigiPost is a phenomenal income generation solution for the family unit and entrepreneurs in general. It represents a milestone in Botswana’s digital transformation journey. With our innovative approach and strategic partnerships, we are committed to driving progress and prosperity along with social and financial inclusion. Even more so that DigiPost is an integral part of our game changer – Posa’it which provides exceptional experience beyond postal services.“
Software Group CEO, Kalin Radev noted, “BotswanaPost stands out as one of Africa’s leading examples of innovation and sustainability within the postal sector. We are proud to partner with them in expanding service portfolios, diversifying revenue streams, and establishing their fundamental role in digital financial services for the people of Botswana.”
Plans are underway to introduce a USSD feature, enabling customers with feature phones to access DigiPost, further empowering underserved communities throughout the country.
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