Kenya Digital Postal Service MPOST Launches e-P.O.Box Services In Rwanda

Rwandan citizens can now convert their mobile phone numbers into formal postal addresses

By Joseph-Albert Kuuire 2 Min Read

MPOST, a digital postal service has announced its official launch in Rwanda with its e-P.O Box Service. The e-P.O.Box system is designed to transform the postal experience for millions of Rwandan citizens.

Details

Currently, Rwanda has less than 1% of the population attached to a post office and is often characterized by long queues and limited accessibility.

MPOST’s e-P.O.Box system will enable Rwandan citizens to convert their mobile phone numbers into formal postal addresses. This solution allows more individuals and businesses to receive mail and parcels directly to their mobile-linked e-P.O.Box, eliminating the need for physical P.O. Boxes and providing a seamless and convenient postal experience.

How It Works

When signed up to ePOBox, users can have the following features:

  • Access all postal services which include sending and receiving mail and parcels
  • Access government services seamlessly, including obtaining driver’s licenses, logbooks, passports, and title deeds.
  • Access E-commerce solutions and shop with ease on local platforms like Rwandamat and international giants like Amazon and Alibaba.
  • Access financial services such as bank accounts and conduct financial transactions hassle-free.

Why This Matters

By providing a dependable postal solution, the e-P. O. Box platform will help e-commerce businesses expand their reach, improve customer satisfaction, and reduce delivery times. This will enable local entrepreneurs and businesses to thrive, boosting the economy and positioning Rwanda as a burgeoning hub for digital commerce in the region.

Rwandan consumers will also benefit from improved access to a wider range of products and services, fostering a more vibrant and competitive market. The system’s efficiency will reduce logistical challenges and operational costs for e-commerce platforms, encouraging more startups and established companies to invest in Rwanda’s digital economy.

What Happens Next

The virtual platform commits to reach over 5 million citizens within the next three years. By integrating the local postal services and leveraging the high mobile phone penetration in Rwanda, MPOST aims to offer an inclusive solution that caters to both urban and rural populations.


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Joseph-Albert Kuuire is the creator, editor, and journalist at Tech Labari. Email: joseph@techlabari.com Twitter: @jakuuire
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