Wise Move, South Africa’s only online moving platform in South Africa will be integrating the artificial intelligence tool ChatGPT into its platform.
The South African platform which currently has over 70,000 monthly visitors and 5,000 new delivery requests, has become the go-to platform for anyone looking to move in South Africa.
Wise Move Co-Founder and newly appointed CEO Chante Venter strongly believes that AI is the way of the future. “We are dedicated to continuously improving our platform, which leads to better customer service— and AI integration is enabling us to do just that.”
Venter highlighted that the integration of ChatGPT has significantly improved overall customer satisfaction and user experience. Moving companies can now reduce their response time and improve communication with clients.
“We are very excited about the potential of AI-powered tools, and we believe that this is just the beginning. We are constantly exploring new ways to use AI to improve our service offering and we are confident that it will become an essential part of our business,” said Chante.
ChatGPT is a revolutionary AI-powered tool that can provide human-like responses. It is changing the way businesses interact with their customers by providing a more natural experience with the efficiency of a computer.
The goal behind the platform is to re-engineer how people move homes, cars, boats, pets, and everything else in between. While the easy-to-use platform has done just that since its launch, the new AI feature will further improve the user experience even further.
Moreover, as the AI integration helps moving companies improve their customer service, it also leads to better reviews and more bookings. Wise Move’s aim is not only to help businesses grow but to thrive with better marketing, support, and branding.