Western Union, Zoona Transactions Zambia Limited, and Chipper Cash have teamed up to launch international money transfer services directly within the Chipper Cash app.
Why it matters
The move gives Zambians greater flexibility to send and receive money globally using a mobile-first solution—tapping into Western Union’s vast global network and Chipper Cash’s fast-growing local user base.
Driving the news
- Users in Zambia can now send and receive money to over 200 countries and territories through the Chipper Cash app.
- Payouts can be made to mobile wallets or picked up in cash at hundreds of thousands of global Western Union locations.
- Bank transfers will be enabled soon.
The big picture
- Zambia’s population of over 20 million is rapidly adopting mobile-based financial services.
- The partnership combines Western Union’s 175 years of international remittance experience with Chipper Cash and Zoona’s local fintech expertise.
- Chipper Cash, which acquired Zoona in 2022, now supports over 5 million users across Africa.
What they’re saying
“Integrating our services into the Chipper Cash app means customers can transfer funds across our global network—reliably and with ease,” said Mohamed Touhami el Ouazzani, Regional VP for Africa at Western Union.
“This partnership marks the next chapter in Zambia’s financial evolution—from USSD to richer, app-based experiences,” added Brett Magrath, CEO of Zoona and CPO at Chipper Cash.
How it works
- Users can top up their Chipper Cash wallets at retailers, mobile network operators, banks, and ATMs.
- Funds stored in the app can be used to initiate Western Union transfers from smartphones (Android or iOS).
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