MTN South Africa has launched a WhatsApp channel to let its customers have the ability to purchase airtime and data bundles through the messaging app.
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MTN Customers in South Africa can also check their balances and store their credit or debit cards in the app for future purchases.
The service is being enabled by Clickatell, a WhatsApp Business Solution
Currently 49% of South Africa’s mobile subscribers use WhatsApp, according to the Digital in 2018 in Southern Africa report by Hootsuite and We Are Social.