In a report, the Indian government’s Ministry of Electronics and IT (MeitY) is building a chatbot that will be powered by ChatGPT. The chatbot will help farmers in rural areas access information about key government schemes and subsidies.
A small team is building the chatbot which has a feature that will allow users to submit queries using voice notes as it can be a convenient and efficient way for farmers who may not be able to type or write their questions.
In a demo, the chatbot was shown responding to queries about India’s government’s scheme for affordable housing.
A government official said that the current model was shown to Microsoft CEO Satya Nadella, who then mentioned about it at the World Economic Forum (WEF) held in Davos last month.
Collection Of Datasets
To help the development and success of the chatbot, the government intends to collect large datasets for its endeavor. Government officials have highlighted an initiative called “Bhasha Daan” that crowdsources voice datasets in multiple Indian languages. People can contribute through the project’s website by reading out text, typing out a sentence they hear, or translating them from one language to another.
As part of the testing phase, the model can handle 12 languages that include English, Hindi, Tamil, Telugu, Marathi, Bengali, Kannada, Odia, and Assamese. If a user were to send a voice note in any of these languages, the chatbot would respond successfully.
According to the government official, WhatsApp was intentionally selected as the delivery platform as it has over 500 million users, and even those with limited digital literacy are familiar with using this app in the country.
Source: Neowin
