Yellow Card said it will close its mobile retail app as part of a strategic shift to focus on institutional-grade stablecoin, treasury, payment, and liquidity services for businesses in emerging markets.
Withdrawals are open now, with the app scheduled to be permanently shut January 1, 2026.
The crypto platform is not folding — it’s pivoting.
Retail users must withdraw funds by December 31, 2025 or use a later web-based claims process Yellow Card promises after the app shuts.
Key details
- Announcement date: October 29, 2025.
- Withdrawal deadline (via app): December 31, 2025. After that, the app will be inaccessible (Jan 1, 2026), and Yellow Card will offer a secure web process to claim remaining balances.
- Access & KYC: Users on Tier 0 must complete Tier 1 KYC to withdraw fiat or crypto. Transaction limits have been temporarily increased to ease withdrawals.
- Funds & data: Yellow Card says funds won’t be lost — balances will be securely held in line with regulatory requirements; personal data will be retained only as required by law and then deleted or anonymized.
- Support: Users who can’t log in or have restricted accounts are directed to Yellow Card’s support email.
Why it matters
- Retail users face a timeline. Millions of retail customers who rely on mobile access now need to move funds or face an added step after Jan. 1, 2026.
- Signals a broader industry trend. The move underscores how some crypto firms are prioritizing institutional liquidity, treasury, and payment products (often higher-margin, larger-volume services) over retail consumer apps.
Bottom line
Yellow Card isn’t exiting crypto — it’s narrowing focus. Retail users must act before Dec. 31, 2025 to withdraw funds via the app; the company will continue offering institutional stablecoin and payment solutions.
