International payment service provider NALA has officially partnered with BigPay Ghana Limited to launch payment and remittance services in the country, a move poised to enhance convenience and security for the Ghanaian diaspora sending money home.
The partnership has received the crucial stamp of approval from the Bank of Ghana (BoG).
The announcement was made yesterday at a news conference in Accra, highlighting a strategic collaboration rooted in regulatory compliance and operational excellence.
The Mission: Payments for the Next Billion
Peter Kisadha, NALA’s Regional Lead for Africa, emphasized the significance of the event, stating that it marked a key milestone for the company whose mission is “to build payments for the next billion.”
- NALA currently operates across Europe, America, Asia, and 12 African nations.
- The expansion is guided by two core principles: strict compliance with regulatory requirements and operational excellence through strong partnerships.
- The collaboration with BigPay and the BoG approval exemplify these principles in Ghana.
“The partnership will benefit individuals abroad who wanted to remit home, as it guaranteed improved trust, security, and efficiency in remittances,” Kisadha said.
Addressing Remittance Challenges
Kisadha acknowledged that despite the crucial role remittances play in the Ghanaian economy—especially during festive seasons when inflows surge—the sector is often plagued by insecurity, high fees, unfavorable exchange rates, and unreliable service in many parts of Africa.
NALA aims to tackle these issues head-on:
- The company boasts some of the lowest remittance and payment fees among service providers.
- The BoG’s approval acts as a “seal of confidence,” ensuring prompt and safe delivery of funds.
- Customers will be able to receive funds directly into mobile money wallets and bank accounts nationwide.
BigPay: The Local Edge
Mr. Isaac Tetteh, Managing Director of BigPay Ghana Limited, expressed excitement over the collaboration, calling the journey toward final regulatory approval “long but fulfilling.”
- The initial partnership term is three years, with annual renewal options thereafter.
- BigPay has invested in state-of-the-art infrastructure ensuring the safe termination of inward remittances.
- Their robust systems, supported by ISO and PCI certifications, are capable of completing payouts into mobile wallets within a rapid two to three seconds.
Tetteh noted that the collaboration is anchored on shared values of integrity and customer-centered innovation, and he is optimistic that it will deepen Ghana’s remittance landscape, delivering fast, secure, and reliable services to consumers.
Source: Ghanaian Times
