Zeepay Ghana, a fintech company, has sued MTN Ghana and its mobile money unit. Zeepay says the telecom giant put the wrong name on one of its business accounts and then refused to fix it.
Zeepay and its managing director, Andrew Takyi-Appiah, filed the joint suit against MTN Ghana and Mobile Money Fintech Limited (MMFL), seeking GHC 15 million plus general damages for alleged breach of contract. The case was filed at an Accra High Court on Friday, October 23, 2026.
At the center of the dispute is a single wallet number, and whose name appears on it.
A Company Wallet, a Personal Name
In March 2023, Zeepay registered a corporate mobile money wallet, known as an OVA wallet, with MTN to support its fintech operations in Ghana.
About eight months later, the company says it discovered the wallet carried Mr. Takyi-Appiah’s name, not the company’s. Customers paying Zeepay through the wallet saw the managing director’s name.
Zeepay says the registration used the company’s know-your-customer documents, not his. That detail raises a compliance question. KYC rules exist so that account names match verified identities. Registering a company’s documents under an individual’s name cuts against that principle.
Three Years of Requests
Zeepay says it wrote to MTN and MMFL on November 21, 2023, instructing them to replace Mr. Takyi-Appiah’s name with Zeepay Ghana Limited. The company says it sent repeated reminders through August 2026, but the change was never made.
Zeepay says it supplied every document MTN needed to make the change.
In August, before filing suit, Zeepay asked again. According to the company, MTN and MMFL replied that the managing director’s name was attached for viewing purposes only, and that he could not transact or withdraw from the wallet.
How a Name Became a Liability
The error might have stayed a back-office annoyance. It did not.
Mr. Takyi-Appiah was named in a separate, earlier lawsuit that accused him of using a personal mobile money wallet to run company business. That accusation was widely reported, and it alleged he diverted large sums for personal spending on homes and cars.
The new suit says the claim rested on a false premise. The plaintiffs argue that MTN knew Mr. Takyi-Appiah had no personal MTN mobile money wallet and no right to withdraw from the corporate one, yet stayed silent while he was accused.
He says the name on the wallet has caused him pain, distress and serious reputational harm.
What Zeepay Wants
The plaintiffs are asking the court to order MTN and MMFL to remove Mr. Takyi-Appiah’s name from the wallet, in line with the November 2023 instruction.
They are also seeking:
- General damages for breach of contract for Zeepay.
- GH¢10 million for Mr. Takyi-Appiah for pain, distress and reputational harm.
- A further GH¢5 million in exemplary damages for him.
- Legal costs and any other orders the court considers fair.
The filing uses sharp language. It calls the defendants oppressive and arrogant, and describes the failure to correct the wallet as reckless and unlawful.
MTN Has Not Responded Publicly
MTN Ghana and MMFL have been served with the suit. Neither company has commented publicly on the claims. The allegations have not been tested in court.
Why It Matters
The case touches a sensitive point in Ghana’s mobile money system: identity. MTN’s MoMo platform dominates the market, and fintechs like Zeepay depend on it to move money for their customers.
Corporate wallets are supposed to carry a business’s name. When they carry a person’s name instead, every payment becomes a potential record against that person.
If Zeepay’s account holds up, the case will test how quickly telecoms must act on a customer’s instruction to correct account details, and who bears the cost when they do not.
