Bolt, one of Africa’s leading on-demand mobility platforms, has released two new features: Trip Monitoring and Driver Alerts.
Details
With Trip Monitoring, Bolt introduces a proactive approach by engaging with passengers and drivers in-app when a vehicle remains stationary for an extended period. This feature not only confirms the well-being of everyone involved but also provides a quick and easy way to access emergency services or request assistance.
The Driver Alerts feature equips drivers with valuable information about upcoming trips, ensuring they can make informed decisions, particularly in areas flagged for safety concerns.
Bolt plans to roll out even more trip safety monitoring features, including route deviation and delayed ride completion. This is all part of Bolt’s ongoing investment and upgrades to safety features on its platform, enabling more support for drivers and passengers and helping to identify and deter improper driver and passenger behaviour.
What They’re Saying
Takura Malaba, Regional Manager, East and Southern Africa at Bolt, said: “At Bolt, safety is our top priority, and we are constantly working on new products and features to continue to improve the safety ecosystem of the Bolt app, offering drivers and passengers a high-quality ride-hailing experience.
Rolling out new trip safety monitoring features, as well as driver alerts, is the latest set of upgrades to our ongoing efforts to make it possible for drivers and passengers to seek support if they ever need it.”
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