Bolt has launched Bolt Send, its same-day parcel delivery, in Johannesburg North. The new service enables customers to send forgotten items, gifts, or small parcels quickly using the Bolt app.
Details
Customers can access the new service by tapping the small parcel icon in the app, similar to the options for scheduled rides. This service will be powered by a fleet of fuel-efficient Bajaj Qutes, providing a seamless and convenient solution for delivering parcels across Bolt’s service areas across Johannesburg, accepting both cash and card payments.
Why This Matters
Bolt Send represents a strategic expansion, building on the success of the ride-hailing category and its popularity. As the demand for reliable delivery services grows, Bolt is steadfast in delivering a solution that exceeds user expectations. This initiative also serves as an additional earning opportunity for Bolt’s driver-partners, solidifying the platform’s commitment to meeting evolving user needs.
Whether sending or expecting a delivery, customers will benefit from simple pricing live in-app tracking. Bolt plans to add more functionality to the category in the future, including parcel Preview, where the sender will need to upload a photo of the parcel when sending the item, and the driver will be able to see it prior to accepting the request.
What They’re Saying
Sandra Suzanne Buyole, PR Manager, Africa at Bolt, commented on the launch, stating, “We are excited to introduce Bolt Send as an extension of our commitment to providing reliable and accessible services to our users. Leveraging the strong reception of the Bajaj vehicles allows us to offer a dedicated delivery solution that aligns with Bolt’s reputation for efficiency and innovation. We are also pleased to provide drivers with an additional way to earn an income during these tough economic times.”
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