Did Twitter Suffer An Outage Due To A Policy Limiting Users To 2400 Tweets A Day?

Joseph-Albert Kuuire
By Joseph-Albert Kuuire 2 Min Read

Update: The article has been updated to reflect that Twitter has had its tweet limit policy before the outage occurred.

Twitter users on Wednesday had issues sending out tweets with users reporting seeing “Daily tweet limit reached” error messages.

According to a tweet by the Twitter support account, the site was having issues:

Twitter has a policy that limits users to 2400 tweets a day for both individual and business accounts.

Other limits in the help section include:

  • 500 direct messages a day
  • A follow limit of 400 accounts per day (Twitter says this is a technical account limit only, and there are additional rules prohibiting aggressive following behavior)

The Twitter page states that once a user hits a limit, they’ll let you know with an error message telling you which limit you’ve hit.

For limits that are time-based (like the Direct Messages, Tweets, changes to account email, and API request limits), you’ll be able to try again after the time limit has elapsed.

The help page states this new policy is to “alleviate some of the strain on the behind-the-scenes part of Twitter and reduce downtime and error pages“.

Currently, the issue appears to have been fixed with the direct messaging being worked on.

So did Twitter suffer an internal error in enforcing its limits policy?

We’ll update this article once we get more information from Twitter.

Joseph-Albert Kuuire is the creator, editor, and journalist at Tech Labari. Email: joseph@techlabari.com Twitter: @jakuuire
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